Job Description

We are seeking a motivated and detail-oriented professional to join our team in a sales support role focused on driving revenue, strengthening client relationships, and ensuring exceptional coordination across departments at Hotel Warner located in West Chester, PA, 80 rooms. 

The ideal candidate is organized, service-minded, and able to balance multiple priorities in a fast-paced hospitality environment.

Position Overview

• Support the sales team with day-to-day administrative and coordination tasks.
• Assist with preparing proposals, contracts, correspondence, and reports for prospective and current clients.
• Maintain accurate records of client interactions, leads, bookings, and group business in the appropriate systems.
• Coordinate site visits, client meetings, and event details with internal departments.
• Respond to inquiries in a timely and professional manner, providing helpful information about offerings and services.
• Follow up on leads and support the conversion of inquiries into confirmed business.
• Communicate client needs and event details clearly to operations, revenue, and service teams.
• Assist with the preparation of sales presentations, marketing materials, and promotional documents.
• Monitor deadlines and ensure all required information is completed accurately and on time.
• Provide support for special projects, sales initiatives, and seasonal campaigns as needed.

Key Responsibilities

• Excellent organizational skills with strong attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a deadline-driven environment.
• Comfort working with customer relationship management systems or booking platforms.
• Professional, service-oriented approach with a positive attitude.
• Ability to work collaboratively with cross-functional teams.
• Previous experience in hospitality, sales support, coordination, or customer service is preferred.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior experience in a hotel, event, hospitality, or sales environment is an asset.
• Demonstrated ability to handle confidential information with discretion.
• Strong computer literacy and willingness to learn new systems and processes.

Equal Opportunity Statement

We are committed to creating an inclusive and welcoming workplace. All qualified individuals are encouraged to apply, and employment decisions are made without regard to protected characteristics.

Why Join Extreme Hospitality

At Extreme Hospitality, we don’t just manage hotels we unlock their full potential. Our team is composed of driven, collaborative professionals who are passionate about performance, innovation, and creating best-in-class guest experiences.

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off and holidays
• Performance-based bonus opportunities
• Professional development and growth opportunities within a rapidly expanding platform
• Exposure to a diverse portfolio of branded and independent assets

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