Job Description

Key Responsibilities

• Serve as Scrum Master for one or more Agile teams and ensure effective adoption of Scrum principles and practices.

• Facilitate Sprint Planning, Daily Scrum, Sprint Reviews, Retrospectives, Backlog Refinement, and other Agile ceremonies.

• Coach Scrum teams toward self-organization, accountability, collaboration, and continuous improvement.

• Identify, track, and remove impediments that impact team productivity and delivery.

• Partner closely with Product Owners to ensure effective backlog management, prioritization, and refinement.

• Track Sprint and release progress using Agile metrics such as velocity, burndown, throughput, cycle time, and predictability.

• Identify delivery risks, dependencies, and blockers and proactively communicate them to relevant stakeholders.

• Facilitate cross-team collaboration and dependency management in large-scale Agile environments.

• Coach Product Owners, engineering teams, and business stakeholders on Agile/Scrum practices.

• Support Agile transformation initiatives and contribute to improving organizational Agile maturity.

• Work with leadership to establish transparent delivery reporting and governance.

• Promote a culture of continuous improvement through data-driven retrospectives and improvement initiatives.

• Help teams manage scope, risks, dependencies, and delivery commitments.

• Resolve conflicts and facilitate effective communication across technical and business teams.

• Support release planning and coordination across multiple teams where required.

• Mentor junior Scrum Masters and contribute to the organization's Agile Center of Excellence.

Required Skills & Experience

• 10+ years of experience in Agile/Scrum environments, with significant experience as a Scrum Master.

• Strong understanding of Scrum principles, Agile values, and Lean/Agile practices.

• Proven experience managing Agile delivery for complex, enterprise-level initiatives.

• Experience working with cross-functional and geographically distributed teams.

• Strong facilitation, coaching, communication, and conflict-resolution skills.

• Experience working closely with Product Owners, Engineering Managers, Architects, and senior stakeholders.

• Strong understanding of Agile metrics and delivery reporting.

• Experience with dependency, risk, and impediment management.

• Ability to coach teams toward self-management and continuous improvement.

• Strong problem-solving and stakeholder-management capabilities.

Preferred Qualifications

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certification.

• SAFe, LeSS, or other scaled Agile framework experience.

• Experience in Agile transformation or enterprise Agile adoption.

• Experience mentoring Scrum Masters and leading Agile communities of practice.

• Familiarity with Jira, Confluence, Azure DevOps, Rally, or similar Agile tools.

• Experience working in technology, software development, banking, healthcare, telecom, or other enterprise environments.

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